Terms and Conditions of Use

MyChart is a secure web-based version of Beaver Medical Group’s (“BMG”) patient electronic health record system, supported by EPIC Management LP (“EPIC”)(collectively the “Organization”)

You are now accessing portions of your health information, or that of another person via Proxy access. By clicking on the “I Accept,” you are verifying that you have the right to access this information, granted to you by the Organization. Proxy access is granted as per Organization Policy, State, and Federal regulations and guidelines, and only after review of the request. A valid signed authorization from the patient or patient’s representative, must clearly identify the Proxy, the type of information that may be accessed, any limitations to the access, and specify the date when access shall expire. Unless specified otherwise, Proxy access expires at the end of 2 years and the patient or patient’s representative is required to submit a new Proxy Access Request. An authorization may be revoked at any time with written notice from the patient or his/her representative.

We think it is important for you to know how we handle information we communicate via the Internet. This statement outlines our practices and our sensitivity to your right to privacy. We reserve the right to revoke access at any time for any reason.

Response to Electronic Communication

The Organization will make its best effort to provide a timely response to electronic inquiries. In some cases, the clinic staff that responds to an electronic inquiry or other communication may not be immediately available and will respond in a reasonable timeframe. Accordingly, emergency or urgent situations requiring immediate attention should not be submitted electronically.

Furthermore, with respect to any electronic communications which you send, we are only able to respond to such communications based on the information you provide. If there is insufficient information provided, we will be unable to provide accurate and reliable services.

Website Links

MyChart may offer links to related medical websites not managed by the Organization. These website links are for patient or proxy informational purposes only. We do not endorse and have not verified the accuracy of the information in/on these websites, and you should not rely on any of the information found on the websites for purposes of treatment or diagnosis.

E-mail Privacy

Patient or Proxy users of MyChart will be notified via e-mail when there is new information to be viewed in MyChart. Any person with access to this e-mail account will be able to see this notification. This could include the patient’s spouse/partner, employer, or anyone else that can access the account. Although no private medical information will be sent, the notification that new information is available by accessing MyChart may be information that a patient or a proxy would not want others to know. Please take this into account when providing an e-mail address.

Security and Confidentialty

We afford the same degree of confidentiality to medical information stored on MyChart as is given to medical information stored by the Organization in any other medium. The Organization is committed to protecting the confidentiality of this medical information. We limit Organization employees’ access and ability to enter or view information based upon their role in your care. Firewalls, passwords, encryption, and audit trails are further used to safeguard your information. We shall identify the records released and note the time and date of access each time a patient or Proxy accesses MyChart. We have taken steps to make all information received from our online visitors as secure as possible against unauthorized access and use.